The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. Further, the locking pin is completely . Codes often have simple solutions and we are here to assist. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Problem 1: Electric scooter losing Power The first thing you should do is check the battery. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. GoTrax - GMAX Electric Scooter. If all of them work normally, then you need a new charger. I will come back and edit the post if I experience anything that you've listed. Fix Water Leaking From Air Conditioner. Gotrax Gks Electric Scooter : Target Though I realize the limits of a $250 scooter I am researching a longer range one for my commute to work. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. I continue to struggle with GOTRAX's customer support team. Kid really loved the speedometer and the cruise control feature! Expect More. - Easy fix. In this video we take a look inside a GoTrax G2 Scooter. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. I do like the scooter and hopefully it will be fixed so it can be used for friends and a spare. If you suspect either issue, try removing and reinserting batteries or replacing them altogether with new ones before attempting to charge your scooter again. Gotrax scooter doesn't work - YouTube The 2nd issue has been with tech support for 8 business days now, no resolution yet on the horizon. Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off. Contact an authorized service center for more information about replacements. E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. If damaged do not proceed. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. All rights reserved. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Can you please tell us how we can improve this article? If the wheel spins only when the battery charger is plugged into the scooter then the . Of course, you could also have an issue with your battery. New Safe Step Technology - Both feet must be placed on the . Recommended rider age . If you cant find any blown fuses, its possible that your charger is malfunctioning or your scooter is defective. An awesome member of our community made this guide. Scooter Does Not Run : ElectricScooterParts.com Support The last communication I received from Gotrax instructed me to mail back all the broken parts they sent to me at my cost before they will continue helping me. Scary at first. 30-day money back and manufacturing warranty.Please don't hesitate to contact us if you have any problems. If you can not grip the top with your fingers use a pair of pliers to assist you. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. When the scooter is powered on, press the power button 3 times to switch the speed unit display. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Check Out Our Guide! This issue is new and is being looked at now.. Please Note, some electric scooters share error codes. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. E02 - Adjust your brake calipers so that they operate effectively. 51 reviews. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). First things first, check the following points: the plug in your mains power socket; the power cable that connects to the scooter; and the charging port on the scooter itself. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. You can get it started again if you press the button so it's probably not a power issue. This was fixed with the company sending a replacement tire. Max speed: 7.5 MPH. Roller Blades/Bikes. With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. 2) You are using an outlet with a higher voltage than what is recommended for fast charging. Down a hill I got up to 19 mph on the speedometer. When the battery is fully charged it will change from red to green. Resolved through warranty, in the mail. Home. 0000013506 00000 n I'll monitor the post to see if these are isolated or widespread. The first action we recommend is to turn the scooter on, activate the throttle, and push the scooter to normal walking speed. In either case, bring it back to wherever you bought it for further assistance and warranty coverage. Listen or look back to see if the rear wheel is slowly spinning. It's a 36V 6 Ah battery that offers higher performance. Happy to help! Sometimes due to old age an electric scooters battery pack will need to be recharged before the scooter can be tested or operated. What did the brake pad rubbing sound like? If the battery is fully charged, then the issue is likely with the motherboard or wiring. First, plug in your charger and make sure that it works before continuing. Take off the console and pull out the battery, checking all the connections. . 0000001444 00000 n 0000256654 00000 n Grab the new battery pack and ensure that your are installing the battery pack correctly. Install the locking hook and the two screws into the head unit. 20 MPH Max speed and durable 10 . Entice customers to sign up for your mailing list with discounts or exclusive offers. Press J to jump to the feed. To determine whether either of these is true, unplug all of your devices from power and try charging them again. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. Got stranded away from home and had to push it home in this mode which was super difficult and frustrating. Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. It is not managed by iFixit staff. Power on your scooter and take it for a test drive. Electric scooter throttle not working - How to fix it - Thescooterguide Electric Scooter Troubleshooting | E-Scooter Repair Guide - Gear Honest E1, E2, E3 - Remove the console and use a soft rag to clean the connector between the console and battery. Ive taken it to work 4 times already with a round trip of about 11.5 miles (charge at work) and it's been fine. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. I kicked off the odometer began registering speed. Turns on but shows zeros no matter what. Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. We check over 250 million products every day for the best prices. In all cases the company has been slow to respond. I've emailed support but I'm waiting. Bolts provided are rusted - poor quality control. 3. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. If the scooter has indicator lights and they only turn on when the battery charger is plugged in that also indicates a defective battery pack. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. Jan 7, 2020 How to do a hard reset on GOTRAX GXL V2? - HardReset.info The tiller is constructed differently bc in the elite, the brake wire runs through the inside of the tiller, whereas in the xr and ultra, the brake wire runs on the outside of the tiller. Finally, take off any dust caps and make sure that both ends of your wire are clean before reassembling everything back together. You may want to check your fuse box to see if any fuses are blown. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Of course, you could also have an issue with your battery. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. A fully charged battery will have between 36 and 42 volts. I continue to struggle with GOTRAX's customer support team. 110 0 obj <> endobj xref The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. Back wheel cover scraping tire. `f25Jz>`lf(< @%-vCN If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. Easy Fix but time consuming. Take care of your ride so it can take care of you. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. The odometer illumination was bright. Troubleshooting Your Ride - GOTRAX.com A leading manufacturer of Electric Scooters, hoverboards and e-bikes. Repair frozen GOTRAX GXL V2. How to restore default settings on GOTRAX GXL V2. If we can't repair it, we'll send you an Amazon e-gift card for the purchase price of your covered product or replace it. Usually I have to play around with the throttle such as push down very gently and slowly to fix the problem. - Very dangerous as you can be cruising along and the motor completely shuts off. You will see the LED lights start to flash. Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. Circuit breakers are usually on the outside of the scooter. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. Create an account to follow your favorite communities and start taking part in conversations. I didn't realize my tires were about half the recommended psi. Watch out world! I absolutely love this scooter. It goes fast and I can go up big hills . GoTrax GKX electric scooter | Tom's Guide Doesn't matter if the battery is charged or not. Step 6 Install the battery pack. When you connect the charger to the hoverboard it will turn red to let you know it is charging. *You may need to perform a recalibration up to three times to fix your issue. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. 0000002170 00000 n Store the screws and hook in a safe location for later use. This scooter is giving a E3 Error code and the manual simply states to replace the console. Is a fire hazard. Now i have error code 30! Check which of them the problem is and get it fixed immediately. So in short. Electric Scooters But when I press the throttle, nothing happens. Related: Mobility Scooter Battery Losing Power Uphill Fixed. In addition, I now have the old lithium ion battery I need to figure out how to dispose. The speed of the GKS kids scooter is locked at a safe but fun 10mph. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Mobility Scooter Battery Losing Power Uphill Fixed, How To Fix Hoverboard Battery Not Charging, Mobility Scooter Beeping And Not Moving-An Ultimate Guide, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? Gotrax Gxl V2 Commuting Electric Scooter - Black : Target When it comes to hoverboards, the magic fix-all is called recalibration. If this does not work, replace the console. A fully charged battery will have between 36 and 42 volts. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. GoTrax GKS: Specs. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! k 3TXK c"b0] 3:P $% Electric scooters are the folding, stand-up variety - a grown-up version of the kick scooters you may have used as a kid. There is a groove at the bottom of the battery that must align with the motor adapter in order to supply power to the motor. I had my second issue within 17 business days of receiving the scooter. Take care of your ride so it can take care of you. I tried these fixes and the problem got solved. Press question mark to learn the rest of the keyboard shortcuts. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Test The Battery Pack On A Scooter That Runs. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. On that same hill last week I got about 16 top speed. Mine out of the box has this metal grinding sound coming from the back. *You may need to perform a recalibration up to three times to fix your issue. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. Looks like spring issue. For further repair and troubleshooting help please visit our repair help area. Try recharging the battery pack for 8 hours. If your Gotrax hoverboard will not turn back on you are experiencing an issue. This may solve your issue altogether or at least give you some more information on where things might be going wrong so you can do further troubleshooting on other parts of your machine or batteries. Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! A revolution is on the way - and Electric Scooters are leading it! Reply, How can I change the Inner tube on the gotrax, bossmanron747 -
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