In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. We were still not interested. All Rights Reserved. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered Write reviews, ask and respond to questions, Don't have an account? Hilton Head Island boasts natural beauty along with a playground of outdoor activities. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. You May Like: What Is The Cheapest Caribbean Vacation. At this point I am willing to let them keep the money they sham me out of. Not to mention, timeshare resale scams can target owners in need of relief. At this point I just wanted to get my money back and get out of there. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. We bought 3,000 points for around $13K. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. This complaint was posted by a verified customer. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. Desired outcome: VSI the company that supposedly sells your previous timeshare is also irreputable. Sounds like your bases are covered. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. as it is a completely free way to help other owners find TUG on the internet! We didn't start to look into it more until we got home Sunday night. Points 3,000 . In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. On their websites, both businesses proclaim the best deals on vacations. Desired Settlement: cancellation of contract with no negative credit report filing. The travel prices the salesman Well guide you through the process. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. Reporter3228572. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. Also Check: Free Vacations For Cancer Patients. Clear all Each unit is professionally decorated and refurbished every year. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Reviews are most valuable when they are original and unbiased. How much do you spend normally on your hotel? According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. Timeshare owners speak out against Hilton Head Island resort Initial Palmera Vacation Club complaints should be directed to their team directly. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Help please. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. After purchasing, I was told to just click Book Me and schedule my trip. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. get quotes and more. Need to file a complaint? You May Like: Disney Vacation Club Rentals Grand Californian. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. These vacations are limited. Need to find a different location? Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. My biggest fear is the financing paperwork I signed. The first clue should have been that the Quest Location. What is the cost??? Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. My son in law own(s/ed ?) All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Is this your company? Remove some or all of your filters below. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Palmera has an "F" rating with the BBB. View summaries of the complaint descriptions and responses. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. In We purchased a 3000 point timeshare for $12, 500 from Palmera OMG!!! The Palmera membership also included a Quest Vacation Club membership. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. When I called the number on the email, it took me to an automated service. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. To be updated with all the latest news, offers and special announcements. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. Palmera Vacation Club Company. Complaint Resolution Index (CRI) Explained. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. I am one of those seniors who purchased on the promise that they would sell current time share. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! And we prefer to vacation by ourselves instead of as a group. Some. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Learn More. I got a call in January. 46 inquiries Should I contact the finance company as well to let them know we have canceled the contract? The room was filled with small desks and chairs each filled with potential buyers and their salesmen. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. We retained All-Inclusive resorts may charge a mandatory all-inclusive fee. Take a screenshot from the USPS and FedEx tracking that it arrived. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. File Complaint When you buy a timeshare, its an investment in your family and quality of vacations. We wouldn't budge. Rental: CST: 2081369-50. Palmera Vacation Club has resolved 1 complaints. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Save. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. Bath 2 . If we can verify it in our system, an email will be sent to you with your password. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. All-Inclusive resorts may charge a mandatory all-inclusive fee. an attorney but they refused to negotiate with him. Had enough of Palmera. sonyasample@gmail.com. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. This post has been removed at the author's request. We said that we prefer to rent houses when on vacation instead of staying in condo communities. No. Now, multiply this over the next 50 to 60 years. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Reply. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Nothing that the salesman presented to us was Nothing that the salesman presented to us was true. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. Barcelo bought out Occidental right . Some restrictions apply. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. This post has been removed at the author's request. We arrived at 9am along with dozens of other potential buyers. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? Thats just false for anything thats not outright property ownership. Palmera Vacation Club Reviews And Complaints - VacationTalk.net I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! Customer Reviews are not used in the calculation of BBB Rating. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Feb 28, 2023 7:27 pm EST. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Click here to get notifications about new complaints of Palmera Vacation Club. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Now I have 2! Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? ComplaintsBoard.com is a leading complaint resolution website on the Internet. Theres nothing worse than a cramped hotel room and lack of personal space. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. They think all they have to do is change their name or change management companies and people won't find out. They have their own points system to be used within the resorts that are on Hilton Head. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. Seller of Travel Reg. get quotes and more. Fla. This is the version of our website addressed to speakers of English in the United States. File a complaint. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. One of the worst decisions of our life. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Your contribution should be yours. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. I even saw some stuff abour class action lawsuits. Write reviews, ask and respond to questions, All of the one star reviews that you read are TRUE. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. The letter is already in transit via FedEx to PCV. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation".