If you need other help with your booking, please visit our general help page. 5. How can I contact you? Seats are strictly limited - see the online 'counter' for the number of seats left. Once you have logged in, you can set up your email preferences so you can start receiving grabaseat emails. Interest rates are valid at the time of publication and are subject to change. Yes, it's possible to top up your Airpoints balance, by purchasing AirpointsDollars. If you have forgotten your, , enter your first name, last name and email address and click Send reminder. sales presentation can be a very "hard. Half-yearly account fee is waived if $50,000 or more is spent on card since that half-yearly fee was charged, 2 complimentary valet parking vouchers per year, Joining fee waiver + $145 discount off standard 12 month individual Membership rate. Onboard your flight. What happens to my AirpointsDollars if I move away from Australia? .content.header-bottom { } Your flight was no more than 30 days before you joined Airpoints if you've joined recently. } You may not be able to receive Star Alliance Gold status with a participating Frequent Flyer Program if you already hold, by any means, an equivalent or higher status with that Program (more information available on theStar Alliance Rewards Terms and Conditions). Check ourtravel partnerspage for your AirpointsDollars earning power on hotels, rental cars, taxis, insurance, parking and more. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Simply enter your Airpoints number when you book a flight or with one of our travel partners. Safety videos. Offer is limited to new applicants only. $70 spent = 1 Airpoints Dollar up to a cap of $60,000 3. font-size: 140% .content.header-bottom { Then you can spend your AirpointsDollars on flights and OneUp upgrades. To make sure the AirpointsDollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. You may see a try back later or try back later this morning/afternoon message, in which case you need to keep checking the grabaseat site. Please note: Online Services is not currently available for residents of Continential Europe. 3. .content.header-bottom .usp-content { See the Elite Airpoints Dollar upgrade chart. Depending on your web browser, there will also be a lock icon in the address bar, the title bar of the window, or at the bottom of the window. display: -webkit-box; For example, if you fly from Sydney to LA in Economy Flexi, you could earn between 69.50 and 104 Airpoints Dollars and between 102 and 161 Status Points. Westpac Airpoints World Mastercard. Earn AirpointsDollars and Status Points with Westpac's range of credit cards. Compare and book leading operators from taxis and shuttles to limousines and helicopters. Check the vaccination and testing requirements for international travel before you book and fly. To do this, sign into your online account with AirNewZealand, then find your Gifting Register on My Benefits. width: 100%; Or simply ask Oscar, our chatbot who can help retrieve your username if you know the email address you used to set up your Airpoints membership- the one you saved in your profile. Why are some dates not shown on the low fare finder? Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. This is a security feature to protect your account. You can also purchase a Star Alliance upgrade using AirpointsDollars. Sorry, these alerts are only for customers living in New Zealand. Of course, if you are an Airpoints member and you already have an airnz account, there's no need to register again for grabaseat - just use your airnz username and password to login. More about Koru. If you want to update any of your other profile details such as phone number or email, you'll need to do this through AirNewZealand here, login, go to the 'My Profile' page and make changes there. If you've lost your Airpoints card, you can use the digital version of your Airpoints card in the Air NZ app. Set your contact details, flight preferences and more. 1 AirpointsDollars will be earned at the rates specified and published by Westpac from time to time on our website at westpac.co.nz/airpoints. You can use a credit card or debit card for this. display: -moz-flex; Lending criteria, terms and conditions apply. No. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. Remember, always use unique passwords or passphrases for online sites and services to keep them safe and to minimise any risk to you if one account is breached. How do Status Points work? Your Airpoints number if you have an Airpoints related enquiry. You must be able to send us evidence of the correct or new name so that we can update it. Airpoints Dollar tiers and earn rates, as applicable, are subject to change. Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. Loyalty programme product innovation and optimisation. At the start of each month*, the earn rate tiers, for Westpac . Just ask "What is my credit balance?" If you go to ourAirpoints Mallyou'll find your earn rate on all our international and local brands. Calling from overseas: +64 (0)9 357 3000. All you need is your six character booking reference ending in "H". (AirNewZealand reference numbers end in "H".). It also generates unique and strong passwords for your use. 300 bonus Air New Zealand Airpoints Dollars will be awarded to the eligible Card Member's Account 8-10 weeks after the spend criteria has been met. An Air New. Do consider using a password manager to generate and store your passwords. The Airpoints credit cards are issued by Kiwibank Limited . If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. This should also be the same name that's on your current passport. Just check the box saying you are an existing Airpoints member and then enter your Airpoints number and PAC. One of the first things cybercriminals do is change your account details after taking control so resetting your password and verifying your information instantly limits potential damage. Koru Guest Cards are available for set fees for 3, 6, 9 or 12 months. Find out what you canspend your AirpointsDollars on. If they are not an Airpoints member there will be a service fee of $25 or 25 AirpointsDollars to add them to your Gifting Register. For Silver, you'll need to earn 450 Status Points, 900 for Gold, and 1,500 for Elite tier status. As some parts of your account are more vulnerable than the others, additional security checks may be required to keep your account safe. I've forgotten the password and/or username I made up when I registered online. "Order a replacement Airpoints card" "Confirm my special assistance" "Reset my password" And there's plenty of more ways he can help. The ANZ Airpoints Visa Platinum card provides a range of travel benefits to you and your immediate family (travelling with you), each time you travel overseas, including up to 90 days cover for: Medical expenses and personal injury Travel delays and missed connections Personal effects and luggage Loss of income. Airpoints number, username, or email address. The Airpoints programme is an individual membership programme with special benefits designed to reward the individual member, however you can pool your Airpoints with family and friends via Shairpoints or your gifting register. You will no longer be prompted to confirm your contact information, but may find that, from time to time, you are asked to verify your identity by using a passcode sent to you. To access your booking online, it must: Be electronically ticketed - paper tickets will not be accessible Have 9 or fewer travellers Do keep your account and contact details up to date. However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. As an Airpoints member you'll have an online account that shows your existing AirNewZealand bookings and the total AirpointsDollars you have available to spend. See the list of FFPs of participating Star Alliance member airlines. display: none; You could be asked to answer security questions only you would know (for example, you might be asked questions about your Airpoints account), or you might be asked to verify a one-time PIN code that will be sent to your mobile phone. You can use your AirpointsDollars to buy any seat for sale on AirNewZealand's website. Domestic. Airpoints Airpoints is Air New Zealand's loyalty programme, and anyone in the world is welcome to join. Thank you for your patience. This change is driven by the Government's move to regulate credit card interchange rates in New Zealand with the introduction in November 2022 of the new Retail . Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. If you've not registered yet, you can register for Airpoints online. Do use multi-factor authentication wherever possible, especially where it involves your personal information (for example on your bank or email accounts). } For further information, or to apply now, visit Westpac or call 0800 888 111. The Australian carrier, which has a smaller New Zealand membership base with Velocity, has "an inheritance process in place to support member's family and friends" and the member's points can be. Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. To reset your password, enter your username and email address and click Send. $190 spent over $15,000 = 1 Airpoints Dollar 3. Do update your password regularly. To reset your, , enter your username and email address and click Send. I have recently changed my name, how does this affect my Airpoints or Koru membership? A password manager stores all your passwords securely, so you do not need to remember them. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. HSBC Star Alliance Rewards Terms and Conditions and Star Alliance Rewards Terms and Conditions apply. You can reset these at any time. Your password or passphrase should not contain yourAirpoints number, username, or email address. You must always gift a whole reward. Are grabaseat deals only available online? clear: both; Pro-tip: For the best Oscar experience,sign in to the website first. What can I do? Track your Airpoints Dollars and Status Points balances, view your benefits and latest activity, or access your digital Airpoints card straight from your phone, plus find . See the world with your Airpoints Dollars when you fly with Air New Zealand, the Star Alliance or one of our partner airlines. Westpac Airpoints credit cards comparison table Tel: 1800 803 298. What are the terms and conditions for the grabaseat greenlight deals? https://ib.airnewzealandcreditcard.co.nz/login. Check in online, from anywhere, and access your digital boarding pass in the app, or add it to Apple Wallet. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. , category rank is 116, monthly visitors is 223K What should I do? Earn Star Alliance Points on eligible purchases2 and convert3 to AirpointsDollars. For more information and terms and conditions please visit the AirNewZealand Shairpoints page. A secure website starts with https instead of http, for example https://www.airnewzealand.co.nz. A password manager stores all your passwords securely, so you do not need to remember them. Find out more about claiming missing points. We're working on our mobile booking capability, but at the moment you cannot use AirpointsDollars for seat select. Remember, we can only process your claim if: Find out more about claiming missing points, and when you can expect to see them in your account. . However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. Will my account be locked if I enter an incorrect passcode? Credit cannot be used to make purchases at the Airpoints Store. Don't share your personal information online. Sometimes email filters inadvertently put emails into the junk box. Lending criteria, terms, fees and conditions apply. Some emails may contain website links that are not safe to open. With four different Airpoints credit cards, there is a card to suit you. You can unsubscribe at any time. With Shairpoints, New Zealand residents can pool Airpoints with up to four other Airpoints members to enjoy greater benefits. Anyone can join and membership is free. What are grabaseat email alerts? As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. If you are an Airpoints credit card holder, please call the issuing bank or financial institution to have the name on your account amended to match your Airpoints account name. Check the grabaseat site regularly and be ready to pounce, because you never know when these extremely popular deals will appear. It's possible your missing AirpointsDollars and Status Points are still being processed. 1 Purchases of Airpoints Dollars, gambling chips, money orders, travellers cheques, cash withdrawals, flights purchased directly from Air NZ using your OneSmart card and . Along with AirpointsDollars, you earn Status Points that let you move up the membership tiers. Learn more about multi-factor authentication. How can I update my personal information and contact details for Airpoints? If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. You may be able to retrospectively claim AirpointsDollars from your activity with AirNewZealand or with one of our partners. You can register for email alerts, bringing our best deals to your inbox each morning. Still got questions? Visit airnewzealand.co.nz/koru for details. The Qantas Status Fast Track covers 16 airlines: Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Delta Air Lines, Eva Air, Etihad Airways, Korean Air, Shenzhen Airlines, Singapore Airlines, South African Airways, Thai Airways, United Airlines and Virgin Australia. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. I've lost my Airpoints card, or it's been stolen. This varies and can be quite random. * Seat hold only available for greenlight deals on flight sectors operated by AirNewZealand. The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. More about membership tiers. If you have forgotten your username, enter your first name, last name and email address and click Send reminder. Auckland, New Zealand. You will then be able to enter a new password. Your bank will have their own internal processes to manage account fraud. With so many ways to earn you'll be able to get your first reward in no time. Airpoints is AirNewZealand's loyalty programme. And there's plenty of more ways he can help. Existing AirNewZealand Airpoints Credit Card customers can find instructions on how to top up here on our Airpoints top up page. If you've clicked on a link in a Phishing email or scam message, act quickly. Getaway packages. I'm already an Airpoints member - do I need to register again? To be eligible for Fast Track to Star Alliance Gold status Welcome Offer, you must apply and be approved for a new HSBC Star Alliance Credit Card and spend $4,000 on eligible purchases within the first 90 days from account opening. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. } We can also put your Airpoints account on hold to keep it secure while you investigate. You will then be able to enter a new password. Please sign in with your Airpoints details by clicking on the link below. Don't use the same password across multiple online accounts (e.g., email, bank accounts, etc) and never write down your password. Redeem your Airpoints for free Air New Zealand flights Get Deal 2 uses today 5% OFF Over 5% off when booking a flight and rental car together at Air New Zealand Get Deal FROM $330 Featured Flights: Best fares at Air New Zealand starting from $330 Get Deal View Details 20% BONUS You'll also earn Status Points when you fly with us or our partner airlines, which upgrade your membership tier to Silver, Gold or Elite giving you access to a range of great travel benefits. A kitchen's most essential item this skillet is big enough to handle the largest T-bone steak. Air New Zealand Internet Banking. We've made sure that when you become a grabaseat member you automatically become an airnz member, but if you want to join Airpoints you'll need to register here. It should be considered the best indication of price. Airpoints help. Transaction limits and other reasonable redemption conditions of Star Alliance Rewards apply. Yes they are. sign up to receive grabaseat email alerts. Your Airpoints number if you have an Airpoints related enquiry. You can use a credit card or debit card for this. If you can't remember the email address you used to sign up, no problem, but you'll need to call us on 0800 247 764 or +64 9 357 3000 if you're overseas and we'll ask some questions to make sure you are "you" and then give you your Airpoints number. It's easy to change your personal information.