Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it. We're so sorry to hear about the trouble regarding our commission rate! Wanted to confirm that all discounts were applied because, though referenced as 'Site credit,' the dollar amount of this credit was not listed in the line items delineated on the final pricing/post shipping page. I hope the class suit action closes this scam company down! Rating********;-)), Looking for Tote Travel overnight bag.;;-)). I should have been told that it was being shipped from China and there might be additional delays. In addition, the company handles all the processes involved in shipping on your behalf for free! The bag was in perfect shape. I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. We want to do anything we can to make each experience worthy of your best possible rating! Lesson learnt and I will not do any business with this site anymore. He never told me what the exact issue was and what was misrepresented. i'd like to see if others have had problems this particular seller. The main photo of your listing should meet the following requirements: Products cannot be worn by a model. Sellers on Tradesy can enjoy a prepaid and pre-addressed shipping kit for packaging the item and then delivering it to a preferred drop-off location. If you plan to sell more expensive items, then eBay may be a cheaper platform as it offers a lower standard sales fee. Cookie Notice All while saving up to 90% off retail. They have stolen money that is mine. However, they are returns or refunds on Tradesy. Tradesy Restricted Items: Keep These Off Your List I ordered a size 18 in gray, received a small in taupe. However, the Tradesy is also known for holding sellers money hostage for an extended period, which has spurred copious complaints from many sellers. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. The seller was professionally quick with their services. However, while it is probably a great place to buy items, the sites high commission arrangement makes it a costly option for sellers. They only communicate your earnings when you list an item, they dont tell you that when you choose to cash out your earnings, you will be charged an extra fee for cashing out YOUR money. Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. Tradesy is an e-commerce website where you can sell anything from designer clothing, shoes, handbags, accessories, and all ceremonial-related items, from gowns to tuxedos. I order a purse and the item smells horrible, I asked them for a return label and now that they received the item they are saying that the smell was included in the description but was not, and they want to give me a credit instead of a refund. I highly recommend this Website. No explanation why, nor when I can expect my property back. I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. See more, Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. For items priced at less than $150, the payment processing fee . Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. At this point I believe this is an attempt to steal my money, or force me into transferring to whatever their new system is. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. The buyer has your merchandise and Tradesy has your funds. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. We only have so many days to confirm that we will have the item will ship in a timely manner. We want to do anything we can to make each experience worthy of your best possible rating! THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. They advertise a strict selling policy of authentic and accurate descriptions for listing. You can see more about making an offer and settings, Welcome Tradesy Sellers! Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". New members on Tradesy receive a $25 discount on their first purchase above $199. tradesy return policy for sellers. On eBay, you are limited to 250 free listings. Once your listing is live, youll be notified immediately via email. Saving favorites is a good way to be able to do so without putting something in the cart. It may also have been my fault because I received a previous handbag order in a few days, so I assumed this would be the same. Worst selling app ever!! Tradesy provides an accessible 24/7 customer support team. As a seller, you can also propose offers to users that liked your items. I will never use nor would I ever recommend selling on this site. However, since all the clothing and accessories are secondhand, the prices are generally more affordable for the average shopper. This feature will help you find the best time to place your item on sale on the site. The last suggestion that was made to me was: On the other hand, you can use some impressive features on Tradesy, like the free shipping kit that eBay doesnt offer. If the authentication team determined it to be authentic, the buyer could choose to keep it or receive site credits and buy other things on the Tradesy instead. We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. Want to give someone something unique this holiday season? This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. If you have any other questions or concerns please dont hesitate to reach out. This platform is especially suitable if you primarily have womens clothes and accessories to sell and will have the time to conduct social calls to action on the site to gain sales. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. We have a zero-tolerance policy when it comes to replicas. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. I sold a $1500 Herve Leger dress which I had only worn once. These earrings are 100% fake and look awful. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Smell will go away How many days has it been since you purchased the handbag? Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. That said, it provides some services that are not available on. I want to purchase a michele watch head and i am hesitant after reading reviews. My husband and I were looking for my first Chanel bagfound it! Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. It seems to me the company doesnt want to pay! The site is most especially patronized by women looking to shop for designer wears. One of the most important things to keep in mind while selling on Tradesy is to avoid listing an inauthentic item for sale. Also, very quick response from this seller to a question I posted - great seller and will purchase again - thank you. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. (e.g., dust bags, paper bags, or boxes). I can trust Tradesy sellers to be upfront and honest. This is a great space to write long text about your company and your services. They still ignorantly argued that those are the same item. Every thing I have bought from this site is FAKE! has things improved for sellers? It was delivered December 29th. This company is a rip off. On top of the site fee , they charge another fee to payout which can take up to 5 days. Tradesy set up measures to guarantee the authenticity of all the listed items on the platform. I received the Louie Vuitton that I wanted and I love it so much! This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. And so, it becomes difficult to point out which platform is best for selling clothes. So pleased. Not only will you pay 15-20% of the sales proceeds to Tradesy, but youll also pay an additional 3% when you want to withdraw your earnings. I sent them back for authentication and supposedly the authentication process by Tradesy was done. These pythons were shipped in style. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Learned my lesson. PleaSe do not trust their promise of selling AUTHENTIC items ! If the seller is found selling designer replicas or derivatives, your earnings may be voided, and the item will be returned to you. Hopefully the quality is worth it. Salers on Tradesy are required to pay a transfer fee of about 2.9% of the total amount when they receive their earnings. How can i change the photo in my listing. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. Like Tradesy, the label is free of charge (paid by buyers) and provided at the time of sale. Unfortunately, a seller cannot choose their preferred carrier. Then, I purchased a Gucci Britt, which is the type of bag that I always take with me when I travel, so I love it. Tradesy then return back the sunglasses after sending multiple proof of the brand new sunglasses and how it was sent in it case and wrap with bubble wrap. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Additionally, eBay has achieved more global standards than Poshmark, letting sellers sell both domestically and internationally. Many shoppers buy on this platform because it provides convenience and the best deals on women's fashion. Looking for a nice leather purse. I am now a fan of Tradesy and look forward to doing more shopping with them in the future. I bought the same exact purse back in 2017, which is now in awful condition, cause I use it daily. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. Find an alternative. tradesy return policy for sellers. Or, if, No college? Sold a brand new Gucci sunglasses retail value of 1195 dollars and the buyer return back old used damage sunglasses. Consumers satisfied with Tradesy most frequently mention great experience, customer service and fast delivery.Tradesy ranks 1st among Used Clothing sites. Fashion items that are not sold on Tradesy include: Tradesy is an app and a website that allows users to sell secondhand ladies high-end fashion and luxury items, such as clothes and shoes, at reasonable prices. Privacy Policy. Payment: You can withdraw your earnings using Paypal, a debit card, ACH transfer, or even use Payability, which now offers daily payouts for Tradesy sellers. That is, if the purchased item does not meet the criteria, buyers can receive store credit. We would be happy to explain our findings further with you, please contact us at team@tradesy.com.We hope this sheds light on our authentication process. This purse is amazing! eBay is one of the founders of resale marketplaces; it was launched in 1995. Apparently they resell the items on another site. But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. The person who started the class usit actin has proof of same. Tradesy Returns Policy Buyers have a maximum of four days after delivery to request a return. tradesy return policy for sellers - cabeloshidralindos.com This has been a miserable experience. The label is free of charge and you will be able to print it from your Vestiaire account at the time of shipping. Thank you! I will write to BBB and I hope people will do the same. I was thinking about selling a few things on tradesy, but with all the warnings, i'm not so sure anymore. However, if you are a professional seller, buyers will have, Payment works a bit faster on Vestiaire Collective. I didn't receive a full refund for a cancelled order Returning an item to a Professional Seller General Before ordering General Report an issue Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. You will see your earnings have already had the selling fee and payment processing fee deducted. That said, it offers some incredible services that you cannot get on Poshmark or eBay (which typically charges half as much in commissions), such as prepaid shipping. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. More than 70% of your product should be in the photo (we recommend a complete item photo for the first photo). Will never ever sell at Tradesy ever again. I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! You can also go with the option of transferring them to your debit card, PayPal, or bank account. Last updated Feb. 14, 2023 by Peter Jakes. Please ship out ASAP, I'm leaving on vacation on 6/14 and would REEEEALLY love to take them with me ;). They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. We want to do anything we can to make each experience worthy of your best possible rating. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. While I did not locate the exact item, I was fortunate to locate a similar item at reasonable cost. Heres a Review on Tradesy. The platform charges $7.50 for every sold item that is less than $50. I am angry that Tradesy has tried to keep this important return information from me and I'm wondering when I'll get a say in all of this, if at all. Tradesy will also ensure that the item's quality will not be compromised due to several shipments. Collectables like Pokemon cards, coins, and antiques. Once the whole process is complete, Tradesy will top up your earnings. As a Tradesy seller, you know the frustration of following the site's guidelines while trying to attract more potential customers. You can find more details about the Trusted Seller badge here, and Expert Seller badge here. In contrast, Tradesy does not offer as many tools for sellers. If you place an order with a Professional Seller, you have 14 days from receiving the item to return it. This is a very functional and stylish purse that I enjoy having! Thrift Store Flipping: Best Items to Resell for Profit, The Fastest Ways To Sell Your Books Online For Cash, 13 Best Small Business Apps to Grow Your Business, 16 Best Mobile Payment Apps for Small Businesses, How to Start an E-commerce Business that Makes Money, 26 Legit Stay-at-Home Dad Jobs to Make Money, 17 Legit Online Surveys That Pays (How to make money with survey), 61 quick Things To Sell To Make Money fast, The 3 Budget Categories You Need to Stick to Your Simple Budget, How to Make a Personal Budget in 6 Easy Steps, 18 Best Budgeting Methods That Actually Work, How To Budget Your Money In 9 (very Simple) Steps, 17 Blank Budget Worksheets to Manage Your Money, How to Write a Check: A Complete Step by Step Guide. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. I stumbled across Tradesy and bought two YSL bags. Why/how this company is still in business is beyond me. I've always wanted a LV purse and my coworker recommended checking Tradesy out. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. i checked her sold items and she sold about 6 of the same bag with the same photos. A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: tradesy return policy for sellers Tradesy is a great marketplace for fashionistas selling high-end, luxury items for a reasonable price. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. - just as described by the seller. When I found it in a smaller more fitting size and black, I've kept my eye on it. Love the way this seller does business. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. Punks! A 19.8% commission rate is used for any sales over $50. Tradesy's Listing Guidelines for Sellers - oneshop.com It also provides phone and email support. Tradesy are shady. Everything worked out perfectly! Thankfully, I was very pleased with my purchase and the quality was just as I had hoped for. Tradesy offers no mean for mediation they simply credit at her and shipped back a damaged dress to me. Additionally, youll be asked to choose the category of the item you are listing to make it easier for potential buyers to access your listing. . Thanks Tradesy. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. How fraudulent!! Thank you When you become successful, they will make upp a reason to suspend your account. One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. The above statistics have triggered an increase in the number of online sales platforms for secondhand clothes. With authenticity guaranteed and prices up to 70% off retail, wardrobe dreams come true on Tradesy. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. However, sellers must be aware that Tradesy only allows the selling of authentic items in the following women's fashion categories: Any replicas, counterfeited items, or items not manufactured for retail sale are not allowed. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). Took a chance. Packaged with style as though Coco herself sent me this bag. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. From pre-owned luxury bags to designer shoes, as long as it's for women, Tradesy has you covered. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. Horrible experience. So if the wedding dress doesn't fit, for example, the buyer is out of luck. And that Tradesy won't be on my side. Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. Up to 44 Million women have bought secondhand items in 2017. The time money gets to your account is too long, and the safe transfer fee is too much. The option to make an offer has been enabled for all of your items moved from Tradesy to Vestiaire. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. Time-consuming but entertaining to have so many items to look at, need to take a little risk without being able to try things on, but my first try was a the most fun dress I've ever owned. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. Sellers can quickly re-list them on the platform and sell them to other buyers. When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. Banking services provided by Piermont Bank, Member FDIC. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. You might be surprised to learn some of the restricted categories you should never sell on the Tradesy. And when an interested buyer agrees on the price, youll need to ship it to the buyer. Looking forward for receiving all my purchases on time. To clarify, our team has actually been working remotely as we no longer have a headquarters. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. They were well-packaged and beautiful. If the item is found to be a replica you will be refunded in full. Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. That means you buyers can return the sold item if it doesnt match their specifications. They will also refund a sale without any communication with the seller, they don't even tell you why. Easy return, arrives on time and comes securely packed. Clearly the buyer wore the dress out to an event and returned it seven days later. If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. I understand why you don't want items held up in bags where folks don't respect the need to move on, but it's hard to shop seriously when the clock is ticking in the bag for only a few minutes. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. i can't find anything on the website. Tradesy allows you to list as many items for sale on the site without any additional fees. and our How do returns work for sellers? | Tradesy Help & FAQs i bought a bag for over 700$ this is my 4th purchase. Keep it up Sitejabber you are winning! Just emailed seller for options. Exactly as described and definitely authentic. We recently received your feedback and wanted to follow up with you. anywho. Using your earned money to make more money for themselves. Friendly, professional and exceptional range of unique items at relatively reasonable prices. The seller payout process is HORRIBLE. To do so will have you waiting up to a month for Tradesy to release your funds. We will see. FAKE prada duffle bag and im done. We use dedicated people and clever technology to safeguard our platform. Tradesy's long list of restricted items is not allowed to be sold or listed on the site as they may pose a safety risk or policy violations . Im like WHAT? Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell. I am just starting to try Tradesy so I'll see how it goes! Yes, the commission rate works differently on Vestiaire Collective-they call it the selling fee. They refused to refund me back the money. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Horrible experience. Aside from womens fashion, Tradesy, you can also sell or buy wedding items. Stumbled across Tradesy on Safari. We enable millions of customers to sell what's in their closets and fund their next shopping spree. It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. However, if you are a professional seller, buyers will have 14 days to return your items. Especially, if they are claiming damage then I MUST know. do you really have customer service people who speak with customers bc i never had that experience. To User Friendly easier navigating your website.. I'm so pleased with it and it's exactly as described! -Tradesy will return all items under $150 back to the seller if buyer requests return. Because I keep getting a message to use my site credit that I have had for over a year because I cant find anything on the site that isnt fake. They prefer people that they can control. Why on earth would I seel a MOLDY bag to anyone??? If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. Jauslin;-), I always feel Tradesy is a safe place to shop for second hand items. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Sign up today and take advantage of its excellent features with its 14-day free trial! Our experts review all listings before they are published, and passing our item review is easy. Were always here to help. I have removed all my items from this shady scam company. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. To us, your feedback is everything, wed love to hear from you. I keep getting credit for returning things but there is nothing I can use the credit for because its all fake! List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. A better buck for good second hand designer shoes, accessories and whatever youre in the hunt for;-). We recently received your feedback and wanted to follow up with you. I was very suspicious of Tradesy at first, because it essentially seems to be Poshmark for designer goods. Tradesy Return Policy for Sellers.
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