Your Hub is connecting to broadband. Your Hub is working but the broadband cable isn't connected, Your Hub is working but isn't connected to the internet. The power is off, or you've turned the lights off. The lights will appear in this order: Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. How to Change or Turn off the Hub Light on the BT Home Hub 6 - YouTube Green and blue are generally regarded as good colors, whilst red, orange, and purple arent. If this doesn't fix it call 0800 111 4567. Just connect the Smart Hub directly to the phone socket and that should make your flashing purple light problem go away. So, its important to know what these lights mean and how to prevent them from happening again. Open your web browser and visit http://btbusinesshub.home/. Your Hub will restart and the Power light will glow steady blue. There are a few light colors on this modern/router combo device. No light means that it's connected successfully. When the status light is solid orange, it could mean one of two things. AirPlay Not Working on LG TV: How to fix This usually indicates a problem with your broadband connection. First, BT wont offer technical support with third-party routers, so if something goes wrong with the new router youre on your own. With so many technical specifications and acronyms, our goal is simple-to help you understand all there is about tech without making it difficult or daunting. Connect a device to your Hub using an Ethernet cable or Wi-Fi. Mike is a freelance journalist who specializes in writing about technology. The best thing to do here is to wait until midnight when youre scheduled to switch to broadband service. And some questions nobody really wanted the answers to. You can go in and check this to see if the lights on your hub have been switched off. If you have a flashing orange light, then this is all good. BT Hub Lights Guide - Flashing Orange, Green, Purple & More The Broadband and Wireless icon lights only come on if there's a problem, or as a warning - for example, if wireless is switched off. The Home Hub 4 and Home Hub 5 looks nearly identical. We'd like to help so please get in touch. If you wait a few minutes, then eventually this will progress into a solid blue light. As others have noted, it's very bright! How to restart or reset your Hub What the Smart Hub 2 lights mean Contact us What the Smart Hub 2 lights mean When you first plug in your hub, it'll take about four minutes to synchronise. Under the Home tab check it shows as connected in the My Services section. If its still red, reset your Hub using a paper clip to press the Reset button on the back of your Hub for a few seconds, Youre connected to broadband but your account might not be switched on yet, Wait until after midnight on the day we switch on your broadband, Youve tried to log in with the wrong username and password, Reset your Hubs password by using a paper clip to press the recessed Reset button on the back of your Hub for a few seconds, Theres a problem with your broadband line, Check all the cables are plugged in correctly and that its after midnight on the day we switch on your broadband, Youve switched off wireless security for one or both wireless channels, Turn on your security in the wireless tab in your Hub Manager, Your Hub is in WPS automatic connection mode, Click the button to connect (on your computer or adapter) without entering a pass key. If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). It may be connecting via Wi-Fi Protected Setup (WPS), a security standard that creates a secure wireless home network. If not, go back and repeat steps 1 and 2. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem The light should turn blue when its ready. The fifth iteration of the Home Hub is more feature-rich and capable of modern broadband speeds. So, if your hub is working fine but isnt connected to the internet, using the BT help wizard is the best way to get your internet back online. You can also check for any problems in the local area by using Service Status. An orange light on a BT Home Hub or Smart Hub can indicate a problem. If it stays orange use the Contact us link at the bottom of the page. Your Hub is working but isnt connected to the internet. Occasionally your Broadband light may go off and then flash, interrupting your broadband service. If everything is plugged in properly and youve had BT Broadband up and running smoothly before, its possible theres a problem at BTs end. Wall Mounting a 55-inch TV: Is Weight An Issue? There are different types of BT smart hub devices that flash lights, including BT smart Hub 2, Ultrafast Smart Hub, and BT Home Hub 4 or 5. Enter your email address to subscribe to this blog and receive notifications of new posts by email. If your service is Full Fibre, you won't. If your master socket only has one socket, you'll need a microfilter. Check for any service problems in your area by checking our service status page. If there are issues you need to contact BT as there could be a problem external to your property such as with the cabinet or cabling. Is there any noise on your phone calls? Your Smart TV Is Not Connecting To The Internet: Try This! Help for BT Hubs Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Learn More. If the light doesnt turn solid blue after two minutes, you can connect a device to the Smart Hub using Wi-Fi or ethernet cable. Need to know more about your BT hub lights in general? These are the basics to what your hub lights mean. What does a flashing purple light mean BT? - TimesMojo This will open the Hub Manager. However, if you see a flashing orange light followed by a solid orange light, there's an issue. BT Hub - Blue light on but no internet on any devices - BT Broadband If it's still red, try resetting the Hub's default settings using the reset button. northwestern college graduation 2022; elizabeth stack biography. This is why it often works to fix minor issues. Trying to work out your BT hub orange light from your BT hub green light? Remove and re-insert the cable to check its properly seated. Best Budget Projectors: Top Picks And Reviews, Soundbar Size Guide: What size Soundbar for Your TV, How to Connect Soundbar to a TV without HDMI. However, they have different technologies inside. If your BT Hub is flashing orange, dont panic! The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. Youve switched off wireless security for one or both wireless channels. Read our in-depth guide to troubleshoot a Flashing purple light. If you see these colours when youre not starting up your hub, follow the instructions to try to resolve the problem. And you can help other readers too . All in all, its quite easy to know what to do when you see each of the flashing lights on your BT Home Hub once you know what they mean, that is. Check the power button on your Hub is On. If it occasionally flashes orange then pink/purple between periods of steady blue, please wait until it glows a steady blue - this can take up to 24 hours. Using the Power button, turn your Hub off and then on again. BT Automation designs and manufactures custom automation and assembly equipment for manufacturing companies. If youre using a BT Smart Hub, BT Smart Hub 2 or Ultrafast Smart Hub the flashing purple light means that the Hub is working but you dont have any internet access. Use the Power button to restart your Hub. You will need to use a web browser on your computer and type in the address: 192.168.1.254If this address does not work for you, you can find yours on the back of the router itself, along with the admin password which you may also need. Video Was Edited Using Cyberlink PowerDirector: https://rover.ebay.com/rover/1/710-53481-19255-0/1?ff3=4\u0026toolid=11800\u0026pub=5575089112\u0026campid=5338607652\u0026mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fsch%2Fi.html%3F_odkw%3DTranscend%2BDrivepro%2B200%26_osacat%3D0%26_from%3DR40%26_trksid%3Dp2045573.m570.l1313.TR4.TRC2.A0.H0.X.TRS0%26_nkw%3DCyberlink%2BPower%2BDirector%26_sacat%3D0 PC Screen Was Recorded Using Cyberlink Screen Recorder: https://rover.ebay.com/rover/1/710-53481-19255-0/1?ff3=4\u0026toolid=11800\u0026pub=5575089112\u0026campid=5338607652\u0026mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fsch%2Fi.html%3F_odkw%3DDash%2BCam%26_osacat%3D0%26_from%3DR40%26_trksid%3Dm570.l1313%26_nkw%3DCyberlink%2BScreen%2BRecorder%26_sacat%3D0 Restart your device, and if the light is still red, contact us. If this doesn't fix your issue, please contact us. This table shows how long each stage of the start-up process should last. The Hub is in Bridge mode and will act as a modem only. Whether youre connecting devices through Wi-Fi or using a wired ethernet port, the BT Hub makes it possible. If it stays green, turn your Hub off and on again. Another issue that can cause problems is interference on your telephone line. If youre still having problems, the next step is to check all of your cables and connections. The purple light shows you are using 4G instead of broadband. BT Home Hub Lights: What Do They Mean & How to Fix Make sure the Power button is switched on - you'll find this on the back of your Hub. He's the proud owner and author of makeawebsitehub.com a site that provides webmasters with valuable resources on how to build traffic and make money online from their blogs. If the light does not turn blue, use a paper clip to perform a factory reset. So, hopefully this guide comes in handy. Unhelpfully, BT can be rather vague as to what it actually means and what you need to do. You can check this to see if that is why your hubs lights are currently off. Whilst its quite similar to other hubs, it can be a little confusing if youve switched over from another router brand like Virgin. Hub lights - Plusnet Community Click the button on your device to connect without entering a pass key. Check the broadband cable. Press the Restart button on the back of your Hub. Using a paper clip or similar press the button and hold for 20 seconds. 4G Assure has done its job. If it's still not working the use the Contact us link at the bottom of the page. Using Smart Hub 2 as a modem only; Controlling the time when devices can access the internet on Smart Hub 2; Creating a Port Forwarding rule on Smart Hub 2; Set up and assign multiple Static IP addresses on the Smart Hub 2; Controlling the light on your Hub; Changing the IP address of your hub; WAN port on Smart Hub 2 and using it for Ethernet . Ask questions and share tips with other people 24 hours a day. Hit the Restart button and let it go when the Power light turns orange. You have a broadband connection if you can't get online there might be a problem with your computer, tablet or mobile device. The power is now off or the lights have been turned off. You can switch it on via the Hub Manager. Keep this in mind before you do anything. While none of the newer current broadband plans utilize this device, it still works well on older options. If you want to make any changes to the hub settings, you'll need the admin password. If that doesnt work, you can use a paper clip to do a factory reset. >, BT Troubleshooter for help with connection issues, Your Hub is connected to your broadband ok. Tracking and setting up your hub. The BT Smart Hub 2 has 7 antennae and DECT capabilities, making it a moderate improvement on the original. I'm an engineer by trade, so it makes sense that I'm obsessed with anything technology related! When you first plug in your Hub, please wait for it to sync - this usually takes about four minutes. This can take up until midnight on the day we switch your broadband. Use the paperclip to press the recessed button on the back and hold it for a few seconds. The only exception to this is if someone has turned off the lights in the settings of the hub itself. If your Hub is stuck on a green light permanently, then a hard reset is in order. Select your hub from the options below to see what they mean. If the light doesn't turn blue, use a paper clip to press your Hub's Factory Reset button. It has an updated design but still uses LED lights for status indicators. Check you're connected with the correct username in the Hub manager. If this doesn't work turn your Hub off and on again using its power button. Its a powerful modem and router, serving homes with multiple users without missing a beat. As a result, youll have to look into the following details. If it's flashing red, you didn't connect. If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). If you see an orange light on the silver bar, it means that theres an issue somewhere. The first is self-explanatorythe device isnt switched on correctly. The bright orange light flashes when your BT Hub connects to your Internet connection or when it connects via WPS. To indicate potential problems, the BT Hub uses a series of lights, such as purple and blue. The Big Tech Question delivers straight answers to the biggest questions in tech. BT Home Hub Light Colours: What Do They Mean? Wait a few minutes for the Hub lights to settle. Check the black cable with the grey connectors on the end is plugged into that socket. The light should stay green for some time before turning blue, which signals that the Hub is working properly. Fax:949-830-4692. Home - MerchSource If youre getting a green light on your BT Hub, then things are all good. Make sure the broadband cable is connected properly. However, if your WiFi light is blinking red, it's possible that the WiFi is out of range or there is no WiFi signal. Learn about the BT Hub Manager | BT Help Wait at least 3 minutes for the device to start up. Flashing orange. The lights on the various BT Hubs can be confusing. A microfilter (or ADSL filter) allows broadband to work at the same time as your phone service. We're usually less busy between 12 and 6.30pm. Check all the cables are plugged in correctly. If the status light is flashing orange, the device is attempting to connect to the Internet. Its a simpler-looking router with a smooth profile, three LED status symbols, and a small universal status light. A world away from when I switched to BT a few years ago and was without internet for 2 weeks! A flashing purple light is another indication that something is wrong. BT AUTOMATION, INC., Irvine, California, CA 92618-1638 But once you learn how to decipher them, knowing the router and modems status is as simple as taking a glance. All iterations of the BT Hub are screenless devices. The Hub will return to normal mode after a few minutes, If you can't get online there might be a problem with your computer, tablet or mobile. The Big Tech Question delivers straight answers to the biggest questions in tech. On older models, a duller blue light is an indication that your hub is in energy saving mode. Wait a couple of minutes for the Power light to glow blue. When you unplug a device, the cache is cleared and it starts fresh. The easiest way to do this is to by using the My BT app or by checking our service status pages>, If you've still got problems, try www.bt.com/help/connectionissue or get in touch>. The lights will appear in this order: Check the broadband cable (black with grey ends) is plugged in correctly and you're using a filter if needed. If the light doesn't turn blue, use a paper clip to press your Hub's Factory Reset button. Check all of your cables are plugged in correctly. Connecting and setting up your BT Hub | BT Help The Hub will return to normal mode after a few minutes.